Natixis Investment Managers Hong Kong Limited
Unit 7103B, 71/F, International Commerce Centre
1 Austin Road West, Kowloon
Hong Kong
+852 3915 1233
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Complaints
If you would like to submit a complaint, please contact our Complaints Officer via email. We will acknowledge your concerns in writing within 10 business days and you can expect to receive an update on the progress or resolution of your complaint within 30 days. Please be aware that response times may differ depending on the complexity and validity of the issue. We will keep you updated on any progress and aim to respond within the given timeframe.